All warranty repairs must be performed according to the manufacturer’s guidelines. If a warranty issue arises, a warranty authorization must be obtained before performing any repairs. Please do not return warranty parts without first obtaining a Return Authorization. To obtain a Return Authorization, you must contact one of our Customer Support Staff members at firstname.lastname@example.org. Have the following information ready:
- Invoice Number
- Model number
- Serial number
- Date of Sale
- Part required and description of the problem.