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Price Guarantee

Price Guarantee Policy:

We at The Outdoor Fireplace Store work very hard to ensure that we offer the absolute best prices online.  If you find another online store or in-store seller that offers a lower price then us within 30 days of your purchase date please let us know and we will refund your original payment for the difference.  We want you to feel confident that you are getting the absolute best price for the product you are ordering. 

To request your partial refund simply e-mail us a link to the same product on our website, or on our competitor's website within 30 days from the date of your order and we will process the credit accordingly.  It is always helpful if you can upload an image for a speedier process.

Our 100% Price Guarantee is limited to the below:

  • You must purchase the item from our website before requesting your Price Match Guarantee
  • Promotions such as rebates and buy one, get one free offers are not eligible
  • The item cannot have been opened, refurbished, or sold like new and must be an unopened product.
  • The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
  • The competitor must be an Authorized Retailer for the product in question.
  • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

Reach out to our team at help@outdoorfireplace.store today for any assistance.